Privacy Policy.
Last updated: October 2024
At Canine Country Club, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or book services, such as our secure off-lead play park, through our platform. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Your name, email address, phone number, and payment details when you book a session or subscribe to our newsletter.
Location Information: Your IP address and geographical location to improve our local services for dog owners in Cheshire, Staffordshire, and surrounding areas.
Browsing Data: Information about your activity on our website, including pages visited, links clicked, and bookings made.
How We Use Your Information
We use the data we collect to provide and improve our services, including:
Booking Sessions: Your information allows us to manage and confirm bookings for dog play park sessions or any services associated with Canine Country Club.
Communication: We may send booking confirmations, updates, and promotional emails if you’ve subscribed to our newsletter. You can unsubscribe at any time.
Improving User Experience: We use browsing data to optimise the layout and content of our website, ensuring it's user-friendly for dog owners looking for secure play areas, grooming services, or other dog-related services in the Cheshire and Staffordshire area.
Marketing: From time to time, we may send special offers or discounts related to dog play park memberships, services, or merchandise, such as dog collars or toys.
Sharing Your Information
We will not sell, distribute, or lease your personal information to third parties unless we are required by law to do so. However, we may share your data with trusted service providers who help us operate our website, manage bookings, or send email communications.
Examples include:
Third-party payment processors who handle transactions securely - Stripe, Square / PayPal).
Analytics providers that help us understand how visitors use our site.
Data Security
We are committed to ensuring your personal information is secure. We have implemented appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data.
Your Rights
You have the right to:
Request access to your personal data that we hold.
Ask for corrections to any inaccurate or incomplete information.
Request the deletion of your personal data.
Opt-out of any marketing communications at any time.
If you wish to exercise any of these rights, please contact us at chris@wildandwild.co.uk
Cookies
Our website uses cookies to enhance the user experience. These cookies help us analyse web traffic and improve the site's functionality, particularly for users searching for dog play parks, off-lead dog walks, or local pet services in Cheshire and Staffordshire.
By using our website, you consent to the use of cookies as described in our Cookie Policy.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, so please check back periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Canine Country Club
Email: chris@wildandwild.co.uk
Address: Tara Springs, Pines Lane, Biddulph Park - ST8 7SP